Jane Shaw is an expert in veterinarian-client-patient interactions, Associate Professor and Director of Veterinary Communication for Professional Excellence at CSU. She received a DVM from Michigan State in 1994 and PhD in Epidemiology at the University of Guelph in 2004. Shaw received the 2018 Bustad Award for enhancing relationships between people and pets. In 2011, she was CVMA’s Outstanding Faculty of the Year. In 2018, she was the first recipient of the Academy for Healthcare Communication Teaching Excellence Award for advancing the field of health communication.
Shaw leads the communication curriculum at CSU, focusing on skills to enhance partnership with colleagues and clients. Her research analyzes videotaped conversations between veterinarians, clients and animal patients. She conducts communication workshops at veterinary conferences nationally and internationally, and consults with veterinary practices to enhance teamwork, continuity of care, and client service.
Janke, N., Shaw, J. R., & Coe, J. B. (2022). Evaluating third- and fourth-year veterinary students' communication skills knowledge and performance at Colorado State University. Journal of the American Veterinary Medical Association, 260(13), 1–13. https://doi.org/10.2460/javma.21.06.0289Janke, N., Shaw, J. R., & Coe, J. B. (2022). Veterinary technicians contribute to shared decision-making during companion animal veterinary appointments. Journal of the American Veterinary Medical Association, 260(15), 1993–2000. https://doi.org/10.2460/javma.22.08.0380Shaw J. R. (2019). Evaluation of communication skills training programs at North American veterinary medical training institutions. Journal of the American Veterinary Medical Association, 255(6), 722–733. https://doi.org/10.2460/javma.255.6.722Meyer-Parsons, B., Van Etten, S., & Shaw, J. R. (2017). The Healer's Art (HART): Veterinary Students Connecting with Self, Peers, and the Profession. Journal of veterinary medical education, 44(1), 187–197. https://doi.org/10.3138/jvme.0116-022RSchoenfeld-Tacher, R. M., Shaw, J. R., Meyer-Parsons, B., & Kogan, L. R. (2017). Changes in Affective and Cognitive Empathy among Veterinary Practitioners. Journal of veterinary medical education, 44(1), 63–71. https://doi.org/10.3138/jvme.0116-009R2Schoenfeld-Tacher, R. M., Kogan, L. R., Meyer-Parsons, B., Royal, K. D., & Shaw, J. R. (2015). Educational Research Report: Changes in Students' Levels of Empathy during the Didactic Portion of a Veterinary Program. Journal of veterinary medical education, 42(3), 194–205. https://doi.org/10.3138/jvme.0115-007RShaw, J. R., Barley, G. E., Hill, A. E., Larson, S., & Roter, D. L. (2010). Communication skills education onsite in a veterinary practice. Patient education and counseling, 80(3), 337–344. https://doi.org/10.1016/j.pec.2010.06.012Shaw, J. R., & Lagoni, L. (2007). End-of-life communication in veterinary medicine: delivering bad news and euthanasia decision making. The Veterinary clinics of North America. Small animal practice, 37(1), 95–ix. https://doi.org/10.1016/j.cvsm.2006.09.010