Shipping Instructions

Shipping Address for FedEx/UPS/DHL

CSU DLAB
2450 Gillette Drive
Fort Collins, CO 80526

We offer discounted overnight shipping rates with the use of our FedEx account – please see instructions below. The shipping cost will be added to your accession’s test charges and will be reflected on your sales service invoice and statement.

We do not have an account number for UPS or DHL, but otherwise follow instructions for FedEx, including the shipping address.

FedEx instructions

Contact us to request our FedEx account number. Please note, the lab is open Monday through Friday from 9 a.m. to 5 p.m. Mountain Time.

Creating a FedEx label in person or by phone

Tell the customer service agent you are sending your specimens to our FedEx account and that you will need an airbill for your sample (if you do not already have one). Be sure to request Priority Overnight service and check the “Bill to Recipient” box for payment. Also be sure to record the weight on the form.

Creating a FedEx label online

Note: In order to create a shipping label online, you must have an account with a credit card on file, otherwise the “Bill to Recipient” option will not show up.

Instructions for creating a FedEx label online [PDF]

FedEx Saturday Shipping

You may request either Saturday pick-up (for Monday delivery – not recommended because overnight shipping results in better viability) or Saturday delivery (with Friday pick-up), but these costs are not discounted with the use of our account.

Samples picked up Friday without a special request of Saturday delivery will arrive on Monday morning.

Samples that arrive for the Saturday morning delivery (by 10 a.m. Mountain Time) via FedEx will be processed for flow cytometry on the day of arrival. Please be aware that the cost for Saturday morning delivery can be considerably higher than the cost of regular overnight shipping. Please request a quote for this from FedEx.

To arrive by 10 a.m. MT, both the “Saturday Delivery” and the “Priority Overnight” options usually must be selected. Although much more expensive, the best way to guarantee delivery and set up is Saturday First Overnight.

Shipping Address for United States Postal Service

Samples shipped via United States Postal Service are not delivered directly to the Clinical Hematopathology Laboratory and require up to an additional business day for internal deliveries to be processed and delivered, thus sending samples via USPS is not recommended.

If samples are sent this way, they must be sent to:

Colorado State University
Veterinary Diagnostic Laboratory
200 West Lake Street
1644 Campus Delivery
Fort Collins, CO 80523

If shipping a sample for flow cytometry via USPS, we recommend selecting an option that will guarantee overnight delivery. Try to get the sample to us by Thursday to allow time for internal delivery prior to the weekend.